Privacy Policy

This page describes how Altus Carpet Care("we", "us") handles information submitted through this website, including the quote request form.

Information We Collect

When you submit a quote request, we collect the information you provide, including your name, company or property name, contact details, property address or ZIP code, and details about the requested service.

How We Use Information

Quote request information is used by Altus Carpet Care to review the requested work, contact you, prepare a proposal, schedule service, and maintain communication with you throughout the project. Information may be shared with the necessary technology, communications, or authorized service providers we use to operate our business (for example, email delivery or scheduling tools) — it is not sold as a lead. We do not sell your information.

Website Analytics

With your permission, we use Google Analytics to understand website visits, pages viewed, successful quote submissions, and clicks on our phone links. Analytics is off unless you select "Allow analytics" in our cookie preferences. Google Analytics uses cookies and similar technologies to collect usage, device, and browser information. Our custom lead events do not include the names, email addresses, phone numbers, property addresses, or message text you enter in the quote form. Advertising personalization and Google signals are disabled in our Google tag configuration. A phone-link click indicates an attempt to contact us, not a completed call.

You can learn more at How Google uses information from sites that use its services and change your choice using the "Analytics cookie preferences" control in the footer, including withdrawing permission at any time. You can also manage cookies through your browser settings.

Contact

Questions about this policy can be directed to the contact information provided on this site.